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Services

Customer support

When you purchase Instrument from Centurion Scientific, you can be guaranteed that our products are manufactured to the highest quality. However it doesn't end there; the Centurion team is committed to providing a premium customer service, helping you to get the best out of your equipment and provide on-going support and training. Centurion is committed to exceeding expectations by supplying customers with the latest Gas Chromatography Equipment, Viscometers, Rheometers, Powder Flow Testers, All Chromatography Accessories, Balances and Consumables including Packed and Capillary Columns. Our technical engineers are factory trained to offer support on all our systems.

Service

We are able to offer a complete Service, Repair, Calibration and Certification service which can be tailored to your individual requirements. A typical service would incorporate the following elements:

  • A thorough inspection of your instrument to ensure that it is free from damage or contamination. Any repairs/new parts that may be required will be identified at this stage.
  • Carry out any repairs/new parts that are required. We will always request your authorisation before proceeding with repairs.
  • Perform a Pre-Certification Check to ensure that your instrument meets the required standards of certification
  • Arrange for certification of your instrument (A traceable calibration certificate is then issued).
  • Arrange for the safe return of your instrument to your premises.

To discuss or arrange the service/certification of your instrument, please contact us. We would be happy to help.

Repairs

Should your instrument become damaged for any reason, please contact us for advice. We offer an in-house repair service.

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